| Frequently
Asked Questions 1.
Is buying a CD safe through your website? Yes 100%
safe. Credit
cards are handled by Paypal,
(owned by eBay), and is a global online payment system. PayPal is a convenient,
easy-to-use, and secure way for individuals and businesses to send and receive
money online for goods, services, charitable donations, and so forth.PayPal enables
you to pay without sharing your financial information with sellers. This means
it's safer using your credit card through Paypal than it is over the phone or
at restaurants. Chris
Conway and Oblong Music have been selling music by post since 1989 and selling
CDs online since November 2000.
2.
Do my you need a PayPal account to buy CDs with Paypal? No.
You don’t even need a PayPal account to pay you. A PayPal account is entirely
optional. You will get an option to pay with a paypal account or with the credit
card of your choice.
3. I don’t have a credit
card. Can I order a CD without one? Yes -
UK cheques or Postal Orders can be sent payable to "Chris Conway" to
- Oblong Music, 38, Conway Road, Leicester, LE2 1PD, UK. International Money
Orders or cash are also possible.
4. When will my CD arrive? In
the UK we post out first class post - usually next day delivery, possibly 2. Ouside
the UK CDs are sent as "small packet" delivery. Delivery time varies
depending on where you are but 5-7 days to the USA/Canada seems about usual. Europe
- about 3 days. These are estimates of course and the customs can hold things
up. 5.
What happens if my CD arrives damaged in the mail? Email us - we'll send
you another one free of charge, no questions asked.
6. How much does
it cost to ship the CD? Shipping is FREE - wherever you live
7.
My question isn't answered on this page. What should I do? Don't hesitate
to contact us at christo@chrisconway.org |